Orders typically ship within 1-2 business days from our Central CA facility, pending availability and credit verification. Gilkey Co. will contact you via email if there are any issues with your order.
Please note, during promotional events processing times may increase due to demand.
Once your order ships, please allow 5-7 business days for delivery as shipping times vary.
If you have questions about typical shipping times to your address, please email firstname.lastname@example.org for more information.
To be eligible for a return, your item must be unused. Our policy lasts 14 days upon receipt of goods. The package must be postmarked by the 14th day of receiving the goods. If 14 days have gone by since the item was received, unfortunately we cannot offer you a refund or exchange.
Any item marked final sale on our website is not eligible for return, exchange or store credit. Items marked 50% or greater are always considered final sale.
If you should decide to return your Gilkey Co., please email email@example.com. We will then email you a return shipping label.
Please note: There is a $9.95 restocking fee.Refunds
We will refund all unused bags (sale merchandise included) if returned within the 14 day window. If 14 days have gone by since receipt of goods, unfortunately, we cannot offer you a refund. Gilkey Co. reserves the right to deny refund if the merchandise does not meet the return policy requirements.
Any item marked final sale on our website is not eligible for return or exchange. Items marked 50% or greater are always considered final sale.Exchanges
We are unable to process exchanges online right now. If you would like to exchange a product, please return the original item(s) for a full refund and place a new order.
Have questions about wholesale, availability or simply a general inquiry? Please call ( 559.707.7000) or email firstname.lastname@example.org with any customer service related questions.